Terms + Conditions

TRY ON APPOINTMENTS

Please arrive to your appointment on time, allowing time to find parking and get to the studio to avoid delay with appointments after yours!

If you require extra time, or are coming with a friend who is also trying garments on, please book two back to back appointments to ensure you have enough time.

Please be mindful when trying on our garments. Avoid wearing makeup, coming after exercising and with a fresh fake tan.

If you damage or mark a garment during the try on, it is ok! Please let us know so we can get it fixed/dry cleaned.

GENERAL TRY ON

Strictly 30 minutes in length

Explore the wide range of garments we have to offer for this appointment

If you have a particular garment you are hoping to try on please DM me!

Available at our Claremont Studio

SPECIFIC TRY ON

Strictly 15 minutes in length 

Choose up to three garments you want to try during your appointment 

Please DM me with the garments you are hoping to try!

Available at our Claremont Studio

BOOKING YOUR TRY ON APPOINTMENT

When booking, head to our website and click the BOOK button. 

Please ensure you choose the correct appointment time and fill out necessary questions. 

After booking your appointment please DM me with the garments you hope to try on!

Alternatively, feel free to send us a DM and we can enter the appointment manually for you. 

Keep in mind, rentals are always welcome without a try on and can be done through the website. 

BOOKING YOUR GARMENT

All rentals are booked through our website and are available for WA and interstate girls. 

Please ensure you are selecting the correct garment and dates of collection and pick up when booking. 

A $30 postage fee is optional if needed and can be selected at checkout.

Any questions, dont hesitate to DM us!

PAYMENTS

No bond needed for our WA girlies!

Accepted payment methods include, payment through our website, and tap to pay when booking in studio.

Your garment is not secured until payment is made. 

All payments are final. We do offer store credits that are valid for 3 months if you have not picked up the garment, and let us know 48 hours in advance. Once the garment is picked up from our studio, it is considered a rental and no refunds or returns can be issued.

We cannot accept partial payment to secure your garment. The full amount is needed for your rental to be confirmed.

PICK UPS

Pick up for weekend hires are on Fridays and Saturdays. After you have booked in your garments, FMTY will DM you with further details!

If you require a garment for mid week we can work around you for pick up times.

All pick ups are at our Claremont studio during times outlined in the DM you will receive.

RETURNS

All weekend returnes must be returned by 5pm Monday to our return location. Further details for garment returns will be outlined in DM with FMTY.

Any late returns will be charged $10 per day until returned. The garment is considered a non-return 14 days past planned return date. 100% of the garment RRP will be charged to the card on file. All future bookings with FMTY will not be fulfilled until this is paid. 

CLEANING

Please return all garments unwashed. Dry cleaning costs are included in the rental price. 

If the garment requires additional cleaning as determined by FMTY and dry cleaners, additional fees apply to cover the cleaning costs.

This must be paid in full by you!

DAMAGES

If the garment is returned to us with minor damages, additional fees apply to cover alterations and repairs.

This fee is in addition to the rental price, and must be pain in full by you!

If the garment is returned to us, and in the unlikely event, is damaged beyond repair, the RRP of the garment must be paid in full to replace the garment, in addition to the rental cost. 

INTERSTATE RENTALS

Due to increased demand of interstate orders, we now officially post AUS WIDE!

When booking through our website as an interstate, ensure you select interstate postage at the checkout. 

Interstate postage is an extra $30.00 AUD and is to be paid in full at the time of booking. This covers two pre-paid parcels, for me to send to you, and for you to post back to us!

For all interstate rentals, a $100 refundable bond is required. This can be made via bank transfer, or payment request link from FMTY. This will be organised through DM after your order has been placed. 

Rentals are to be posted back to us the day after you wear the garment. Late fees will apply if the garment is posted back late. Garments must be sent back to us from an Aus Post store and not a street side postal box. 

From Me To You Rentals is not at fault, or held liable for any delays caused by Australia Post. 

WHEN HIRING WITH FMTY RENTALS, YOU AGREE TO ALL TERMS AND CONDITIONS.